(4.9/5.0)
Residential Pool Service
Stay informed with our weekly service reports
When it comes to our customers, we believe in transparency and in leveraging technology to create the best customer experience possible.
Each week, after we finish servicing your pool, you will receive an email from our team containing:
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Photos of your freshly cleaned pool
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Checklist of the services we performed while at your pool
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Chemical readings report (incl. chlorine, pH, and more)
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Additional communication regarding any issues that the technician noticed while on-site.
How We Compare
✓ Testing and Balancing the Chemicals
We never miss a week of service, ensuring your pool is always clean and ready to use.
✓ No Green Pool Guarantee
We guarantee that your pool will never turn green under our care. If it does, we'll fix it for free.
✓ Transparent Pricing
Our quotes are straightforward, with no hidden fees or surprise charges.
✓ Top-Quality Chemicals
We only use industry leading chemicals that are safe for your family and effective in maintaining your pool.
✓ 24/7 Customer Support
Our customer service team is available around the clock to address any concerns or emergencies.
Other Companies
❌ Inconsistent Service
Other companies may skip weeks or provide inconsistent service, leaving your pool unclean and unusable at times.
❌ Do Not Offer Any Guarantees
Many companies don’t offer any guarantee that your pool won’t turn green, leaving you to cover the costs of fixing algae problems.
❌ Hidden Fees
They add hidden fees and surprise charges to your bill, making their services more expensive than initially quoted.
❌ Low-Quality Chemicals
Many companies use lower quality chemicals to save costs, compromising both the cleanliness and safety of your pool.
❌ Unreliable Customer Service
Other companies are often unavailable and slow to respond, leaving you without timely support.
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Are there any additional fees or hidden costs?Transparency is crucial to us. Our pricing is comprehensive, and there are no hidden costs. Any additional services or fees will be discussed and agreed upon before implementation, ensuring full clarity.
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What happens if I have a problem with my pool between scheduled cleanings?We understand that issues may arise unexpectedly. Simply contact our customer service, and we'll address the problem promptly. Our goal is to ensure your pool is in top condition at all times
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How do I cancel or pause my pool cleaning service?We understand that circumstances may change. To cancel or pause your service, simply notify us with 30 days in advance. We aim to make the process hassle-free and accommodate your needs with flexibility.
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Do I need to sign a long-term contract?No, we believe in flexibility. While we offer discounted rates for long-term commitments, there are no binding contracts. You get to decide how long our relationship is going to last!
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How often should I get my pool cleaned?We recommend weekly cleaning for optimal results. Regular maintenance helps prevent issues and keeps your pool water balanced, ensuring a clean and healthy swimming environment for you and your family.
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Will my swimming pool & spa be serviced on the same day each week?Yes, we schedule our technicians on a consistent basis to maintain your swimming pool. Exceptions during holiday weeks or severe weather may arise, but we will always communicate schedule changes whenever possible.
Why Essential Pools?
Trained Staff
You get our team of experienced professionals every time we come out.
No contracts
We don't bind our clients to lengthy contracts.
Speedy Service
With e-mail, text & phone calls we’re always available.
Locally Owned
You’re our neighbors and we just can’t wait to meet you!